Yes, shopping at girlfightbrand.com is secure! Transactions are processed through a secure payment facility. To protect cardholder data, our site is in compliance with the Payment Card Industry Data Security Standard (PCI DSS). The PCI DSS is the global data security standard that any business of any size must adhere to accept credit card payments. In our case, Girl Fight Brand transactions are certified Level 1 PCI DSS compliant.
When you choose PayPal as a payment method, Girl Fight Brand passes on the shipping address for validation. The address for shipping must match the address for payment on your PayPal account to process successfully. This is to ensure your security and minimize fraudulent transactions.
The promotional code must be entered in the 'discount code' box at the cart stage of your checkout, then click 'Apply'. If the promotion has applied it will then be visible in your updated cart total. Please contact us if you have any issues at checkout and we will be able to help in real time (8am to 8pm daily PST). Once your payment has processed we cannot go back to assist you.
**NOTE: Only one promotion code can be entered per transaction.
To redeem the value of a gift card, enter its unique code at checkout. This code is not case sensitive. A gift card holds a balance, which can be spent over more than one order. Gift card balances are applied to the total value of an order, which can include taxes and shipping.
When the gift card amount is redeemed, the checkout displays one of the following options:
If the balance available on the gift card is greater than or equal to the order total, then the customer can click Complete order.
If the balance available on the gift card is less than the order total, then the customer is prompted to choose a second payment method for the balance before placing the order.
**NOTE: If splitting payments, pay with the gift card first, then select an alternative payment type for the balance.
Once your order has been placed and you have received your order confirmation, you cannot cancel or amend your order. If you wish to exchange or return your order please refer to the Returns and Exchange policy.
You will receive an order confirmation as soon as your order has been placed. Once your order has been dispatched it is scanned in by the carrier and you will receive an email with your tracking number. If it has been more than 5 business days and you have not received tracking information, please contact our Customer Care team via firstname.lastname@example.org">email and we will assist you further.
Once your order has been dispatched it is scanned in by the carrier and you will receive an email with your tracking number. This tracking number can be used to track your order through the the Newgistics or 17 Trackwebsites. If you do not receive a tracking number please contact our Customer Support team via Email or Live Chat.
Once you have placed your order and received your order confirmation, your order cannot be cancelled or amended. If you wish to exchange or return your order, please refer to the Returns and Exchange Policy.
For all international orders, Girl Fight Brand's shipping charge is for transport costs only. As mentioned in our Terms of Service, it does not cover import liabilities that may be applied by the government of the destination country. Girl Fight Brand does not accept any responsibility for customs delays, duties, or taxes that may apply in the destination country. Please contact our Customer support team via email or live chat if you have any further questions.
All Gift with Purchase offers are subject to availability. Gift with Purchases cannot be exchanged or refunded and a warranty does not apply. Gift with Purchases cannot be redeemed for cash and are only available at time of purchase, subject to availability. In the event of a return, all Gift with Purchase products or other bonus items must be returned with the original purchase (in unused/unworn in original condition) otherwise the value will be deducted from your return.
If you haven’t shopped with us on www.girlfightbrand.com before as a registered user, you will be required to register a ‘new’ account. Please use the same email address as the one you receive our emails from.
Girl Fight Brand ships to most destinations around the world. When entering your address details in the checkout process please ensure you select the correct country from the drop down menu (if your country is not there, we do not ship to that destination, sorry! Please contact our Customer Support team for a solution).
**NOTE: Girl Fight Brand does not accept any responsibility for customs delays, duties or taxes that may apply in the destination country. These are “transport” costs only and do not cover any import liabilities that may be applied by the Government of the destination country. You may be contacted by the courier regarding these charges on your parcel’s arrival to your country.
Discount/promotional codes are valid for the specified date only and cannot be used in conjunction with any other offer. One-time use promotions eg. gift vouchers, must be used in their entirety in a single purchase. Promotions cannot be applied to previously placed orders or to orders that have been sent an order confirmation. Promotions where you receive a reduction on the second item will be applied at the checkout on the lower priced item. Gift with Purchase offers (upon meeting minimum spend requirements) are subject to availability. An alternative will not be provided where stock is no longer available. Girl Fight Brand at its sole discretion, may extend or terminate a promotion at any time. All Terms of Service and Conditions on current promotions can be found by clicking here.
We offer Girl Fight Brand Gift Cards that can be used at anytime. There is no expiration date. The Gift Card can be of any value between $10 and $100 USD. Gift Cards can be purchased online at girlfightbrand.com. The maximum denomination we offer is valued at $100 USD. Please contact our Customer support via Chat or email if you wish to purchase above $100.
If you have selected a digital gift card, it will be sent to the email address you specify within 1 hour of placing your order, and will not be delivered physically to the specified "shipping address". If you haven’t received your gift card after 1 hour, please check your junk/spam email folder. Contact our Customer support with your order number if you need further assistance.